Terms of service
Welcome to FERVOOOR. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our site and placing an order, you agree to be bound by the terms outlined below.
1. General Conditions
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. We reserve the right to refuse service to anyone for any reason at any time.
2. Accuracy of Information
While we strive for perfection, FERVOOOR is not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. We reserve the right to modify the contents of this site at any time without prior notice.
3. Products and Pricing
Pricing: All prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
Product Representation: We have made every effort to display as accurately as possible the colors and images of our jewelry. However, we cannot guarantee that your computer monitor's display of any color will be 100% accurate.
Handcrafted Nature: Please note that some pieces may have slight variations due to their handcrafted nature or the unique characteristics of the materials used.
4. Orders and Billing
We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we will attempt to notify you via the email provided at the time the order was made.
5. Shipping and Delivery
Shipping times are estimates and commence from the date of shipping, rather than the date of order. FERVOOOR is not responsible for delays caused by customs clearance, international holidays, or courier complications. Any customs duties or import taxes are the sole responsibility of the customer.
6. Returns and Exchanges
Our return policy is governed by specific guidelines regarding hygiene and the nature of jewelry. Please refer to our Refund Policy page for detailed instructions on how to process a return or exchange. Items must be returned in their original, unworn condition with all packaging included.
7. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
8. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
For any unlawful purpose.
To solicit others to perform or participate in any unlawful acts.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
9. Limitation of Liability
FERVOOOR does not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall FERVOOOR, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of our products.
10. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction in which FERVOOOR operates (UTC/GMT+08:00).
11. Changes to Terms and Conditions
You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.
CONTACT INFORMATION
Questions about the Terms and Conditions should be sent to us at: Email: info@fervooor.com
Last Updated: May 2026
