Fervooor FEV Butterfly hair pins

✓ Free Standard Shipping on orders over USD $49

✓ Ships within 1–3 business days

✓ Delivery in 4–15 business days

✓ Duties & taxes included

Learn more about Shipping →

FAQ 

Can I cancel my order?
Yes, as long as your order hasn’t been shipped or put into production yet. Once it’s on its way, we’re not able to make changes or cancel it.

Will I get a confirmation after ordering?
Yes. You’ll receive an order confirmation email shortly after purchase. If you don’t see it within 24 hours, please check your spam or junk folder.

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Refund & Returns

We really want you to love what you receive. If something isn’t right due to a quality issue, we’re here to help.

You can request a return within 7 days after delivery if there is a quality-related problem.

To be eligible:

• Items must be unused and in original condition

• Original packaging is required

• Proof of purchase is needed

Just reach out to us first before sending anything back so we can guide you to the correct return address.

Once we receive your item, we’ll check it and email you with the result. If approved, your refund will go back to your original payment method within a few business days.

If you ever have questions about a refund, just contact us at customer@fervooor.com ， we’re here to help.